IT, Computer Science and Software Engineering

Natural Sciences

Nigat Corporate

&nbsp; &nbsp;NIGAT Corporate, the former TIRET Corporate, was established as public owned endowment organization in 1995 G.C. As an investment institution it is contributing to the sustainable economic development and prosperity of Amhara region in particular and the country in general, through establishing profitable and competitive companies and using part of the profits for stimulating social development. Given the continued growth and future expansion of NIGAT, the following opportunities exist.Salary&nbsp;;As per the company scale Duty Station; Addis Ababa Division;&nbsp;Information System Management &nbsp; Duration;&nbsp;10 consecutive working days from the date of vacancy announcement.Purpose of the Job&nbsp;&nbsp;&nbsp;To ensure the acquisition of quality and cost-effective information system solutions, maintaining detailed inventory of the Corporate and BUs’ assets and applying the information gathered in making the best decision concerning IT-related purchases by building and maintaining good vendor/supplier relationship assuring smooth and uninterrupted operations.Main Duties and responsibilities<ul><li>Handles of Information Technology incidents reported from Corporate/BUs -wide departments and/or divisions and in adherence to the Information Technology policies and procedures.&nbsp;</li><li>Escalates and follows up resolution of IS incidents that cannot be resolved by the team to the respective Information Systems Function.</li><li>Identifies problem trends and conduct troubleshooting for recurring problems until permanent solutions are found.</li><li>Installs and updates latest anti-virus software for each user’s computer when joining the network.</li><li>Requests and maintains an adequate supply of parts and repair materials.</li><li>Tests and verify hardware and other peripherals to ensure that they meet the required specifications.</li><li>Conducts regular preventive maintenance activity as needed.</li><li>Maintains accurate IT records of discussions or correspondence with BUs&nbsp;</li><li>Be the primary point of contact for BUs with regards to IT service support related functions.</li><li>Participate in the installation of desktop OS, applications, OS upgrade and printer support</li><li>Configuration of mail clients and troubleshooting mail client related issues.</li><li>Support in the installation &amp; service of the photocopier machines and connection with computers&nbsp;</li><li>Establishes and maintains documentation of procedures, processes, and reports concerning asset and configuration management.</li><li>Takes part in other Information Technology Service Management (ITSM) processes, or as required perform as a back up to maintain operational activities.</li><li>Collaborates with infrastructure teams to determine trends in asset performance.</li><li>Collaborates in research on industry best practice and incorporate it with organizational practices.</li><li>Establishes and maintain hardware and software maintenance database.</li><li>Assists procurement staff in negotiating with vendors to optimize the procurement of cost-effective information systems solutions.</li><li>Maintains records on vendor performance in the areas that include quality, capacities, systems and responsiveness.</li></ul>Perform additional assignments and tasks given by the immediate supervisor

User Relationship & Asset Management Officer

&nbsp; &nbsp;NIGAT Corporate, the former TIRET Corporate, was established as public owned endowment organization in 1995 G.C. As an investment institution it is contributing to the sustainable economic development and prosperity of Amhara region in particular and the country in general, through establishing profitable and competitive companies and using part of the profits for stimulating social development. Given the continued growth and future expansion of NIGAT, the following opportunities exist.Salary&nbsp;;As per the company scaleDuty Station; Addis AbabaDivision;&nbsp;Information System Management &nbsp;Duration;&nbsp;10 consecutive working days from the date of vacancy announcement.Purpose of the Job&nbsp;&nbsp;&nbsp;To ensure the acquisition of quality and cost-effective information system solutions, maintaining detailed inventory of the Corporate and BUs’ assets and applying the information gathered in making the best decision concerning IT-related purchases by building and maintaining good vendor/supplier relationship assuring smooth and uninterrupted operations.Main Duties and responsibilities<ul><li>Handles of Information Technology incidents reported from Corporate/BUs -wide departments and/or divisions and in adherence to the Information Technology policies and procedures.&nbsp;</li><li>Escalates and follows up resolution of IS incidents that cannot be resolved by the team to the respective Information Systems Function.</li><li>Identifies problem trends and conduct troubleshooting for recurring problems until permanent solutions are found.</li><li>Installs and updates latest anti-virus software for each user’s computer when joining the network.</li><li>Requests and maintains an adequate supply of parts and repair materials.</li><li>Tests and verify hardware and other peripherals to ensure that they meet the required specifications.</li><li>Conducts regular preventive maintenance activity as needed.</li><li>Maintains accurate IT records of discussions or correspondence with BUs&nbsp;</li><li>Be the primary point of contact for BUs with regards to IT service support related functions.</li><li>Participate in the installation of desktop OS, applications, OS upgrade and printer support</li><li>Configuration of mail clients and troubleshooting mail client related issues.</li><li>Support in the installation &amp; service of the photocopier machines and connection with computers&nbsp;</li><li>Establishes and maintains documentation of procedures, processes, and reports concerning asset and configuration management.</li><li>Takes part in other Information Technology Service Management (ITSM) processes, or as required perform as a back up to maintain operational activities.</li><li>Collaborates with infrastructure teams to determine trends in asset performance.</li><li>Collaborates in research on industry best practice and incorporate it with organizational practices.</li><li>Establishes and maintain hardware and software maintenance database.</li><li>Assists procurement staff in negotiating with vendors to optimize the procurement of cost-effective information systems solutions.</li><li>Maintains records on vendor performance in the areas that include quality, capacities, systems and responsiveness.</li></ul>Perform additional assignments and tasks given by the immediate supervisor

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Looking for jobs in Ethiopia? Explore Nigat Corporate for the User Relationship & Asset Management Officer role. Ethiojobs is the best place to find job opportunities.

User Relationship & Asset Management Officer Jobs and Vacancies in Ethiopia | Ethiojobs.

User Relationship & Asset Management Officer Jobs and Vacancies in Ethiopia | Ethiojobs.