Hotel and Hospitality

Customer Service

Management

EXPLORE HYATT &nbsp; Hyatt Regency Regency Addis Ababa is a combination of African contemporary design with warm and a memorable experience. Positioned in the heart of Addis, the hotel is15 minutes away from the airport,15 minutes to the African Union, and walking distance to the UNECA. Hyatt Regency Addis Ababa offers the discerning business and leisure traveler a carefully crafted set of facilities and services that are tailored to ensure that we coexist in complete harmony within both the business and local communities, whilst bringing a refreshing and enthusiastic spirit to the heart of the city. Our associates are passionate and dedicated, representing the core Hyatt values to make a difference in the lives of those they are in touch with every day We are a one stop shop for getting things done - everything that needs to happen can get done right here We are a place for those living life full-on and on-the-go, a place for pushing forward and keeping guests going no matter the occasion. We meet every need, anytime and any way. Our guests can confidently leave every detail to us, so that they can focus on what matters most to them. Hyatt Regency Addis Ababa is designed around the power of connection, with an abundance of inspiring spaces for social conversations, business opportunities and soothing relaxation The striking African contemporary architecture with wooden carved twisted pillars and exalting local art, offers a warm welcome to Addis. We invite our guests to an energizing space, vivid and bright with high floor to ceiling widows letting the dazzling sunshine in all day. A colleague is always close by, extending a warm welcome, offering guests a refreshing complimentary beverage and helping with whatever they need. Elegant and comfortable sofas chairs with wooden low coffee tables create social spaces, for business or casual meetings. Guests can also enjoy the space for drinks and light refreshments 188 well-appointed guestrooms including 18 Suites, 4 bedrooms Royal Suite of 450 square meters, Presidential suite of 125 square meters overlooking Meskel Square, 2 Executive suites and 12 Junior suites designed with every convenience in mind inviting guests to ease in comfort in elegant surroundings. Guests can relax, refresh, and stay productive in our beautifully designed rooms, once in they are welcomed by an open, simple and clutter-free space with crisp white linens, contemporary furniture and locally inspired artwork Each guestroom has a generous workspace with ergonomic chair and charging station, and bathrooms featuring a soothing walk-in rain shower with separate bathtub and regionally inspired bathroom amenities. Regency Club rooms and suites include access to the Regency Club Lounge on the ground floor, serving complimentary continental breakfast, evening cocktails and hors d&#39;oeuvres Room Service and our Convenience Collection make any request, from food and beverages to replacement of forgotten items, just a phone call away. Set in its own secluded world on the ground floor, our Regency Club Lounge embodies Hyatt&rsquo;s &lsquo;hotel within a hotel&rsquo; concept, offering an exclusive and elegant space for distinguished guests to gather and relax Comfortable lounge seating, plenty of reading materials and a large-screen television provide the perfect setting for a relaxed ambience Services for our Club guests include personalized check-in and check-out facilities at the Regency Club Lounge, personal Concierge services, business and secretarial services along with privileges such as complimentary daily Continental breakfast, evening beverages and canap&eacute;s and all-day refreshments. Guests may also access the Regency Club boardroom on a complimentary basis for an hour a day &nbsp; Hyatt Regency Addis Ababa offers a vibrant dining destination where guests can enjoy a range of international flavors and local cuisine without leaving the hotel. Discover the kitchen, a modern yet casual restaurant where guests can enjoy breakfast, lunch and dinner serving authentic Levantine cuisine Guests can experience The Asian Grill, a contemporary and lively restaurant featuring delicious Asian cuisines and hard-worked-on combination of authentic tastes and quality service Come and have a drink at The Bar at the Ground floor and enjoy the lively atmosphere listening to best of Addis live music and DJ-mixing. The bar is open for guests from late afternoon and serves a variety of cocktails. The Winter Garden is located in the beautiful courtyard of the hotel and is the place to-be in Addis for whiskey and gin lovers. In the heart of the lobby is The Lounge providing freshly Ethiopian brewed coffee, tea and delicious pastries and bakery items from our market Pass by the Pool Bar Lounge overlooking the hotel courtyard for a light bite or sunset cocktail And last but not least, The Room Service is available 24 hours a day &nbsp; At Hyatt Regency Addis Ababa, we are expert planners for all occasions. Offering 1,700 square meters of flexible and contemporary meetings and event space Our spacious 465 square meters Regency Ballroom situated within it&rsquo;s own building offers direct access for guests. With Multi-functional spaces and&nbsp; high-tech audiovisual and lighting solutions We also offer two beautifully appointed meeting rooms with spacious adjoining pre-function areas and open air-terrace in the main hotel courtyard in addition to 350 square meters terrace overlooking Meskel Square ideal for your corporate dinners or your social social events Regardless of the event type, our on-site event professionals, customized food and beverage offerings and selection of dynamic event spaces make its planning and preparation smooth and stress-free At Hyatt Regency Addis Ababa, we believe that when the details of your meeting are graciously handled and the distractions are artfully managed, you become free to succeed &nbsp; Whether you&rsquo;re an exercise enthusiast or a relaxation addict, we&rsquo;ve got just the right activity for you at The Fitness &amp; Spa. This 400 square meter space includes 4 treatment rooms, and an extensive Gym with state of the art equipment. Open from morning to night, the 27-meter outdoor heated lap swimming pool allows you to stay in shape and relax, unwind by the temperature-controlled outdoor pool for a refreshing swim or relax under the tropical sun on the comfortable lounge chairs. Our poolside facilities include a Jacuzzi, steam rooms and saunas as well as a relaxation area We also offer massages, facials, or body scrubs or visit the Beauty Salon for a manicure, blowout, hairstyling, or makeup services.The Fitness and Spa is the perfect place to relax between meetings or after time exploring the city

Hyatt Regency Addis Ababa

<ul><li>Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.</li><li>Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>Assists to ensure that Food and Beverage employees work in a supportive and flexible manner with other departments.</li><li>Assists to monitor service and food and beverage standards in the Outlet to take corrective actions where necessary.</li><li>Frequently verifies that only fresh products are used in food and beverage preparation.</li><li>Assists the Outlet Managers with creative suggestions and ideas.</li><li>Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.</li><li>Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.</li><li>Assists to ensure that employees also provide excellent service to internal customers in other departments as appropriate.</li><li>Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.</li><li>Maintains positive guest and colleague interactions with good working relationships.</li></ul>

Outlet Assistant Manager

Accounting and Finance

Social Sciences and Community Service

Haile Hotels and Resorts, is a privately owned and situated in various part of Ethiopia. It was established in 2010, by opening Haile Resort in Hawassa. Since then, the company has increased its destinations to four, by opening Haile Hotel Shashemene, Ziway Resort and Yaya Africa Athletics Village. Mission Our mission is to consistently deliver enduring memorable experience to our guests, job satisfaction to our associates, sustainable profit to the owners &amp; pride to our country through &ldquo;ይቻላል&rdquo; (It&rsquo;s Possible!) service and management sprit. Vision To be a benchmark indigenous hospitality chain developer and operator in East Africa based on &#39;&#39; ይቻላል) &#39;&#39;( It&rsquo;s Possible) spirit by the year 2025. Accordingly, the Haile Brand; 
<ul><li>Continues to develop hospitality establishments in new locations across the Ethiopia and the Region.</li><li>Reinforce our position as a vital component of Ethiopia&rsquo;s hotel industry through creating brand awareness for local, global travelers &amp; competing with global brands.</li><li>Becomes a widely recognized hospitality brand&ndash; in hotels, resorts, fitness and wellness centers, Athletic village, Hospitality Institute, tour and travel.</li><li>Sets new standards and Marketing strategy for each property category.</li><li>Builds links and network with developers, consultants and technology companies.</li><li>Invests and execute advanced property management technologies.</li><li>Invests in its employees and management to develop pool of experts and talents.</li></ul>Our Core Values- Our success The famous word of Athlete Haile Gebresilasie, &quot;Yichalal&quot; which means &lsquo;It is possible&rsquo; made Haile Hotels and Resorts company possible. Haile Hotels and Resorts is a company established to provide the best hotel and resort service in Ethiopia and Africa. Within short period of its establishment time, Haile Hotels and Resorts have boosted the hotel and resort sector in Ethiopia with very significant contribution. Though we got in to the business in 2010, six years back, we have increased our number of destinations into four. Starting from the grand opening of Haile Resort at Hawassa, we have been and still are the best choice for uncountable tourists, business travelers, family trip and other clients. We have also created more than thousands of job opportunity in all of our destinations. &nbsp;

Haile & Alem International PLC

About CompanyHaile and Alem International PLC is one of the upcoming large-scale business in Ethiopia which is organized and lead by the well-known icon man Athlete Major Haile G/Silase.Role DescriptionThis is a full-time on-site role for a Cost and Budget Senior Accountant at Haile and Alem International P.L.C located in Addis Ababa, Ethiopia. The Cost and Budget Department Manager will be responsible for overseeing budget management, cost and inventory management, financial analysis, budgeting, accounting, and finance activities on a day-to-day basis.

Senior Accountant

Natural Sciences

Boston Partners PLC / Kuriftu Resorts

Kuriftu Africa Village is thrilled to announce the opening of a brand-new African village resort near Ashew Meda. We are currently seeking passionate and talented individuals to join our team in the following positions:Key Responsibilities<ul><li>Prepare authentic Ethiopian dishes using traditional cooking methods and recipes.</li><li>Develop and enhance the traditional food menu to ensure a unique dining experience.</li><li>Source and manage high-quality ingredients for Ethiopian cuisine.</li><li>Maintain the highest standards of hygiene, food safety, and kitchen cleanliness.</li><li>Train and mentor kitchen staff on traditional cooking techniques.</li><li>Collaborate with the culinary team to create seasonal or event-specific dishes.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career development and training.</li><li>A positive and collaborative work environment.</li></ul>Location: Addis Ababa&nbsp;(Ashewa meda, Asko,Betel,keraniyo&nbsp;&nbsp;&nbsp;)

Ethiopian Traditional Food Chef

Kuriftu Africa Village is thrilled to announce the opening of a brand-new African village resort near Ashew Meda. We are currently seeking passionate and talented individuals to join our team in the following positions:Key Responsibilities<ul><li>Oversee the daily operations of the bar, ensuring seamless service and an exceptional guest experience.</li><li>Develop and maintain a diverse, creative beverage menu, including cocktails, wines, and spirits.</li><li>Manage inventory, monitor stock levels, and coordinate with suppliers.</li><li>Train, mentor, and supervise bar staff to deliver high-quality service.</li><li>Ensure compliance with health and safety regulations and licensing laws.</li><li>Monitor financial performance, including sales, costs, and profitability, and develop strategies to achieve targets.</li><li>Foster a welcoming and vibrant atmosphere for guests.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career development and training.</li><li>A positive and collaborative work environment.</li></ul>Location: Addis Ababa&nbsp;(Ashewa meda, Asko,Betel,keraniyo&nbsp;&nbsp;)

Bar Manager/Waiter /Barman

Kuriftu Africa Village is thrilled to announce the opening of a brand-new African village resort near Ashew Meda. We are currently seeking passionate and talented individuals to join our team in the following positions:Key Responsibilities<ul><li>Manage daily accounting operations, including accounts payable, receivable, and payroll processing.</li><li>Prepare accurate financial statements, reports, and reconciliations.</li><li>Maintain and update the general ledger, ensuring accuracy and compliance with accounting standards.</li><li>Monitor cash flow, budgets, and financial projections.</li><li>Assist with internal and external audits.</li><li>Ensure compliance with tax regulations and company policies.</li><li>Support cost control initiatives and financial planning.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career development and training.</li><li>A positive and collaborative work environment.</li></ul>Location: Addis Ababa&nbsp;(Ashewa meda, Asko,Betel,keraniyo&nbsp;)

Accountant

Kuriftu Africa Village is thrilled to announce the opening of a brand-new African village resort near Ashew Meda. We are currently seeking passionate and talented individuals to join our team in the following positions:Key Responsibilities<ul><li>Maintain accurate financial records, including general ledger entries, account reconciliations, and financial reporting.</li><li>Prepare monthly, quarterly, and annual financial statements in compliance with regulations and company policies.</li><li>Monitor revenue, expenses, and budgets to identify discrepancies and recommend solutions.</li><li>Assist with the preparation of budgets and forecasts.</li><li>Process payroll, accounts payable, and accounts receivable efficiently and accurately.</li><li>Ensure compliance with tax laws and assist in tax planning and filing.</li><li>Support internal and external audits by providing necessary documentation and analysis.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Career development opportunities in a growing organization.</li><li>A positive and dynamic work environment.</li></ul>Location: Addis Ababa&nbsp;(Ashewa meda, Asko,Betel,keraniyo)

Senior Accountant – Hospitality Industry

Kuriftu Africa Village is thrilled to announce the opening of a brand-new African village resort near Ashew Meda. We are currently seeking passionate and talented individuals to join our team in the following positions:Key Responsibilities<ul><li>Oversee and manage the hotel’s financial operations, including budgeting, forecasting, and financial reporting.</li><li>Analyze financial performance and provide insights to support strategic decision-making.</li><li>Ensure compliance with financial regulations, company policies, and audit requirements.</li><li>Manage cash flow, accounts receivable/payable, and payroll processing.</li><li>Develop and monitor internal controls to safeguard assets and improve efficiency.</li><li>Prepare accurate monthly, quarterly, and annual financial statements.</li><li>Coordinate with department heads to manage financial planning and cost control initiatives.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>A supportive and inclusive work environment.</li></ul>Location: Addis Ababa&nbsp; (Ashewa meda, Asko,Betel,keraniyo&nbsp;&nbsp;)&nbsp; &nbsp; &nbsp; &nbsp;

Finance Manager – Hospitality Industry

Engineering

Automotive

Development and Project Management

Best Western International is headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,200+ hotels in nearly 100+ countries and territories worldwide. From 16 Best Western Hotels &amp; Resorts brands we have partnered with Best Western Plus. Best Western Plus Pearl Addis hotel is perfectly located only 1 km from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.

Best Western Plus Pearl Addis

About Our Organization:Best Western Plus Pearl Addis is a global brand hotel chain perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem CathedralJob SummeryEngineering Head plan and coordinate engineering projects and supervise multiple teams in the research and development of new products. Their areas of expertise include engineering economics, and industrial, human resources, and financial management.

Engineering Head

Business and Administration

ANGLA BUSINESS PLC

Job SummaryThe Branch Supervisor will oversee daily operations, ensure excellent customer service, and manage staff performance at the assigned Angla Burger branch. The role includes supervising staff, ensuring adherence to company standards, and driving operational efficiency to achieve business goals.Locations:&nbsp;<ol><li>Bole Behind Boston Day Spa</li><li>Bole Medhanialem Morning Star Mall</li><li>4 Killo Next to Arada Sub City</li><li>Bole Bulbula</li><li>Meskel Flower</li><li>Friendship Park (Number 2)</li></ol>Required Number: 6&nbsp;Key ResponsibilitiesOperations Management<ul><li>Oversee day-to-day operations, ensuring the branch runs smoothly and efficiently.</li><li>Monitor stock levels, inventory, and supplies to ensure seamless operations.</li><li>Enforce company policies and maintain high standards of cleanliness, quality, and food safety.</li></ul>Staff Supervision<ul><li>Manage and supervise branch staff, including scheduling, performance evaluations, and training.</li><li>Lead by example to create a positive work environment and ensure team morale.</li><li>Address and resolve employee conflicts and issues promptly.</li></ul>Customer Service<ul><li>Ensure customers receive excellent service, resolving any complaints or concerns effectively.</li><li>Monitor customer feedback to continuously improve service quality.</li></ul>Sales &amp; Financial Performance<ul><li>Monitor daily sales, control expenses, and contribute to achieving branch financial targets.</li><li>Prepare and submit daily, weekly, and monthly reports on branch performance.</li><li>Promote upselling and cross-selling initiatives to maximize revenue.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with health, safety, and food handling regulations.</li><li>Conduct regular inspections to maintain hygiene and operational standards.</li></ul>

Branch Supervisor

<div>Marriott Executive Apartments Addis Ababa, owned by Sunshine Business Plc, is located next to the financial district, close to the united nation Headquarter and Addis Ababa Stadium.&nbsp;</div>
<div>&nbsp;</div>
<div>MEA is one of Marriott International brand growing rapidly, with a pipeline that will more than double the brand in the next five years. Strategic priorities are focused on three key areas designed to improve return to Marriott International and fuel growth: restore margins, build Extended Stay sales and revenue culture and strengthen the resident experience.</div>

Marriott Executive Apartments

JOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.CORE WORK ACTIVITIESEnsuring Culinary Standards and Responsibilities are Met<ul><li>Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li><li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li><li>Assists Executive Chef with all kitchen operations and preparation.</li><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li><li>Assists in determining how food should be presented and creates decorative food displays.</li><li>Maintains purchasing, receiving and food storage standards.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Performs all duties of kitchen managers and employees as necessary.</li><li>Recognizes superior quality products, presentations and flavor.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Follows proper handling and right temperature of all food products.</li><li>Operates and maintains all department equipment and reports malfunctions.</li><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li></ul>Leading Kitchen Operations<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li><li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Maintains the productivity level of employees.</li><li>Ensures employees understand expectations and parameters.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Ensures property policies are administered fairly and consistently.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Recognizes success performance and produces desired results.</li></ul>Ensuring Exceptional Customer Service<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li>Sets a positive example for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Handles guest problems and complaints.</li></ul>Maintaining Culinary Goals<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li><li>Trains employees in safety procedures.</li></ul>Managing and Conducting Human Resource Activities&nbsp;<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul>Additional Responsibilities&nbsp;<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Attends and participates in all pertinent meetings.</li></ul>

Executive Sous-Chef

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