Customer Service Clerk -For Branches Under Jimma District Office
DB/ Vacancy-0125/22
Job Summary
The Customer Service Clerk is responsible to make front office customer service support at branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at branch.
Academic & Professional Qualification
· Diploma/ level IV in a business related field e.g. Accounting, Management, Business Administration, Marketing Management or any other equivalent field.
· COC Certified
· Certificate in Basic Computer skill.
Experience
· One year on service sector.
Required Technical Competency
· Understands the basic financial products and services.
· Good knowledge of Bank accounting and procedures.
· Ability to respond to client inquiries and have the capability of advising and resolving most issues and requests.
· Excellent command of Microsoft Office applications
Language Ability: -
· Ability to communicate in local languages is an added advantage.
Age: - Not more than 25 years of age.
Female applicants are highly encouraged to apply.
Place of Work: -
· For Bedelle Cluster (Denbi, Yanfa, Gachi, Chora).
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