Customer Service Clerk
Duty Station: Addis Ababa
DB/ Vacancy -090/22
Job Summary
The Customer Service Clerk is responsible to make front office customer service support at branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at branch.
Academic & Professional Qualification
· Diploma/ level IV in a business related field e.g. Accounting, Management, Business Administration, Marketing Management or any other equivalent field.
· COC certified
· Certificate in Basic Computer skill.
Experience
· One year on service sector.
Required Technical Competency
Ø Understands the basic financial products and services.
Ø Good knowledge of Bank accounting and procedures.
Ø Ability to respond to client inquiries and have the capability of advising and resolving most issues and requests.
Ø Excellent command of Microsoft Office applications
Age:- Not more than 25 years of age