IRC Background
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
The IRC Ethiopia began its operation in 1999/2000. Currently IRC Ethiopia is operating in eight regional states and implements through direct programming and through local and international partnerships. Currently the IRC Ethiopia is implementing WASH/EH, ERR, Health, Economic Recovery Development, Education, Child Protection and ECCD projects responding to the needs of refugees, host community and or IDPs. With an annual budget more than US $50 million, IRC’s programs are supported by more than 1,200 staff and over 1,700 incentive workers.
Responsibilities
Job Overview
The Deputy Director HR is responsible for providing strategic leadership for the HR function for over 1200 staff and 1700 incentive workers across the Country Program. The Deputy Director HR will lead the HR team to ensure high quality and efficient staff recruitment, contracts management, orientation, learning and development, performance management, compensation and benefits, code of conduct compliance, employee engagement and staff care. The position acts as an HR advisor to the Country Director, Senior Management Team and other senior positions. The Deputy Director HR reports to the Ethiopia Country Director and is a member of the Senior Management Team.
The Deputy Director HR will adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.
Strategic HR Leadership and Management
· Devise and deliver a planned HR approach to attracting, developing, inspiring, and retaining the right people with the right skills to achieve strategic, high-quality programmatic outcomes. This will also include a remote management context.
· As a member of the SMT, determine workforce needs, identify human resource and competency gaps, and plan a development and workforce plan and retention strategy for staff.
· Manage benefit plans and communicate updates and conduct information campaigns for national and international staff.
· Lead all employee relations in a professional manner with the aim of empowering employees and supervisors to have the tools and resources necessary to resolve conflicts with mutual respect.
· Advise supervisors in determining appropriate disciplinary plans of action in a judicious manner. Follow-up disciplinary measures and related employment law matters.
· Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and that it meets all legal and labor regulations and requirements.
· Lead exit management procedure to ensure seamless and positive transition for departing employees and analyze turnover and exit interviews to make real-time, continuous improvement utilizing learnings to formulate retention strategies.
Staff Performance Management and Development
· Serve as a model of supervisory excellence; supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading documented semi-annual performance reviews.
· Provide constructive feedback and counsel on career paths and professional development for HR team and IRC staff; establish a culture of continuous learning opportunities.
· Support the management, coaching and development of national staff to build a team of skilled, committed and motivated staff.
· Promote and monitor staff care and well-being. Model healthy work-life balance practices.
Communications
· Model and encourage active practice of the principles of the “IRC Way – Code of Conduct” throughout the country program.
· Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff and is devised to meet the remote management context, by delivering an employee engagement and communication strategy.
· Maintain and leverage open communications and partnership on projects and shared goals with other HR Leads at the country level, Regional HR and HR HQ levels.
· Provide direct support and advise the CD and SMT on staff communications to ensure clear, consistent and transparency in communications.
Key Working Relationships:
Position Reports to: The Ethiopia Country Director and Regional HR Director
Position directly supervises: HR team in Addis and in all the field offices.
Key Internal Stakeholders:
· Country: Deputy Director Programs, Deputy Director Operations; Field HR leads; DDF; Field Coordinators, Head of Departments, and all staff within IRC Ethiopia Program.
· Regional: Regional Recruitment Team, Senior Staff Care unit, Gender Equality Advisors, and other Regional Staff.
· HQ: Compensation & Benefits, Talent Management Team. General Counsel Office. Ethics & Compliance Unit (ECU).
Education:
· Bachelor’s degree required. Master’s university degree in HR management, International Relations or Development, MBA, Law or related field is preferred.
Work Experience:
· 10 years of progressive experience as an HR generalist, including recruitment, performance management, employee relations, compensation, training and development and HR Administration.
· Minimum 5 years strategic leadership experience managing own HR function for large budget programs and/ in a fast-paced environment in the INGO sector is strongly preferred.
· At least 3 years of experience with an international organization or international experience.
· Remote management experience a plus.
· Strategic experience with managing staff, workforce planning, and development of HR processes during a start-up phase is a plus.
Demonstrated Skills and Competencies:
· Superior remote management skills
· Top-tier written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development in English and other national languages.
· Proven sense of professional discretion, integrity, and ability to manage complex HR situations diplomatically and to effective resolution.
· Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
· Demonstrated experience in managing and capacity strengthening of staff.
· Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional manner.
· Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other stakeholders to maximize cooperation and productivity.
· Analytical ability in creating effective HR solutions while adhering to labor laws; Working knowledge of Ethiopian labor law is a plus.
· A commitment to IRC’s mission and vision.
Language/Travel:
· English
· Travel: Frequent travels to fields.