About Us
Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.
We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.
Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.
We are pleased to announce the following vacancy for a Retail Workforce Planning & Reporting in the Retail Experience Function in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Detailed Description
Reporting to the Manager-Retail Operations Support, the position holder’s role shall be responsible for the development, implementation, and evaluation of Regional Sales & Operations workforce development & planning strategies that delivers continuous improvement through headcount management, staff optimization, core system management, internal communication strategies, culture change, employee wellness in support of business strategies and objectives. This applies to the entire Regional Sales & Operations workforce consisting of permanent staff and Safaricom contractors.
Job Responsibilities
Qualification
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