Key responsibilities
· Participate in sponsorship program operational planning.
· Organize training of CDFs and other program staff in sponsorship communities.
· Participate in community awareness raising on Plan activities.
· Maintain the production and 100% review of sponsorship communication items and questionnaires against the expected quality and standards.
· Ensure that program area is sending good quality communications through creating system to track incoming and outgoing communications.
· Download digital communications from child data timely, print in colour and facilitate for translation.
· Ensure the communications are responded in the given date due by in placing turn around time frame
· Collect and submit communication items timely such as data, photos, sponsor gift/letter response, welcome greeting communication for processing and dispatching. The data collection could be in hard copy or digital and make sure DECs encode in a child data.
· Communicate with DHL to collect from and submit be CO timely.
· Collect home visit report, compile and submit to Sponsorship Coordinator/program Coordinators to ensure the child wellbeing.
· Periodically track absent SCs in a child data and flag issues for SCs more than 6 months.
· Filing SC documents including NOIs and Cancellation documents (SCCDR, Cancellation Forms, Email authorising to cancel, Death Announcement and Cancellation Memos).
· Notify Sponsored Children’s death within 72 hours and submit the report to the PA office.
· Ensure SC’s file is secured and contain all the standard items within.
· Track and record the SC beneficiary who participated in program and file appropriately.
· Upload quality & reliable Cancellation Memos as deemed necessary
Management of partnerships
Ensure that:
· Effectively portray a positive image of Plan International Ethiopia
· Build good working relationships with CDFs, DECs and CVs.
· Periodically monitor child data system and flag any issue related to it based Plan policies and procedures.
Essential
· BA Degree in English language, Social Work, Sociology, Development Studies, Communication, Computer science or equivalent.
· A minimum of 3 years relevant work experience out of which 1 year at supervisory level.
· Experience in capacity building for local stakeholders/partners.
· Proficient in computer skills
· Communication skills
Qualifications/ experience desirable:
Languages required
· Fluency in English language is essential
· In addition to Amharic, Knowledge of Local Languages is a desirable
Skills Specific to the Post
· Analytical and problem solving skills
· Excellent communication skills
· Strong team player and motivational skills
· Proficient in computer skills
· Communicates clearly and effectively
· Demonstrates high degree of transparency and integrity