Overall accountability, responsibility and ownership of the parts inventory performance, stock turn and customer satisfaction (service percentage)
Execute inventory control measures to keep stock levels within the approved Working Capital budget, achieves & exceeds Stock Turn targets and maximizes stock and total service percentage (Customer satisfaction)
Ensure adequate communication on parts inventory related issues to all stakeholders on the BU and CoE
Responsible to implement processes / team in charge to identify and implement action plan to improve continuously the operations
Primary Job Roles:
Formulate the department objectives, plans and budgets. Prepares the department annual plans and budgets for director review and approval.
Prepare and execute the team development plans and the training needs for the personnel
Reviews the subordinate’s reports, provides professional guidance, coaching and mentoring to them and takes appropriate actions to solve work challenges
Develop accurate, consistent, and sustained enhancements to the inventory service percentage
Ensure running the daily stock replenishment for all order methods all suppliers,
Monitor and Coordinates with the logistic team to ensure that the lead times trends are within the approved KPI,
Control and approve Customer / Service Return
Monitor and Coordinates with the logistic team to ensure that the landed cost factors are within the acceptable figures.
Coordinates with Product Support managers to ensure that stocks in the branches are adequate to the population in the area.
Identify ‘inactive” inventory items and working closely with the OF&A team to handle them accordingly.
Perform inventory adjustments (quantity and price variance analysis)
Work with GPOFAC resolve any system problems that may occurred
Work closely with the Product Support team and maintain flexible attitude in supporting all stated objectives
Monitor supplier delivery (completeness, timeliness, accuracy, cost and quality).
Monitor monthly operation management reports POMIS / DPAT and perform detailed analysis of the inventory performance.
Manage the stock to maximize machine availability and meet desired return on investment by coordinating with prime and product support managers,
Establish/maintain and monitor inventory reordering parameters.
Follow-up with Product Support CoE and apply / execute New Product Introduction Readiness processes
Determine dispositions for surplus, non-moving and/or non-returnable inventory and find ways for better utilization.
Monitor and approve the Add to Stock items to inventory according to established ordering policy.
Analyzes, maintain and manage the protected items on the system following –up with the requester for action
Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable back orders.
Coordinate use of bulk purchase programs.
Follow all Process and Process as provided by the Product Support CoE
Any other tasks assigned be the BU manager
CONTACTS
Parts administrators / Warehouses & Logistics in all branches.
All product support mangers and prime product managers.
CoE Management and Staff.
Main competencies needed
High command of the English language (reading, speaking and writing)
Advanced IT knowledge as system usage and software
Ability to manage conflict, prompt action and decision making enabler
High Communication and Negotiation skills
High team work skills and multi culture oriented
Work under pressure and ability to absorb tension and stress