INTERNAL AND EXTERNAL VACANCY ANNOUNCEMENT
For
Operator
Country Office: Ethiopia
Work Base: Addis A baba
Availability: As Soon As Possible
Insurance - (Life, Group Personal Accident and Medical Insurances are covered upon the organization policies).
Seniority Allowance – paid depending up the years of service.
Female Applicants are highly encouraged to apply.
About Action Against Hunger
Action Against Hunger-USA is a global humanitarian organization that takes decisive action against the causes and effects of hunger. We save the lives of malnourished children and we enable entire communities to be free from hunger. With more than 8,000 staff in over 50 countries, our programs reached 17 million people in 2019.
About the Country Program in Ethiopia
Action Against Hunger has been operational in Ethiopia since 1984 responding to both chronic and acute needs through a multi-sectoral strategy where nutrition, Food Security and Livelihoods, WASH, and Mental Health and Psychosocial Support activities are integrated to have a meaningful impact on people’s resilience. Action Against Hunger currently operates in 5 different regions (Oromia, Somali, Amhara, Benishangul Gumuz, and Gambella) with a portfolio of 20m USD/year of emergency, resilience building, research, and innovation programs. We have a country team of around 600 staff in 17 regional and satellite offices. Our main donors in Ethiopia in 2020/2021 are BHA, ECHO, Europaid, UNHCR, UNICEF, GFFO, BPRM, SIDA, EHF, WFP, CIAA, and others.
Summary of position
Purpose (The substantive focus of the job encompassing scope, depth, and difficulty of work both conceptual and applied)
Objective one. Facilitate effective communication with community members who have any concerns, dissatisfaction, and feedback on Action Against Hunger program and staff
Objective two: Maintain effective monitoring and tracking mechanism to ensure all received complaints are forwarded to the right person timely and closed as per the agreed closing loop
Supervisory Responsibilities
Gender Equality Commitments
Fiscal Responsibility
Physical Demands
Required Qualifications and Professional Experience
Essential Skills: