About CRS: “Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partner’s people of all faiths and secular traditions who share our values and our commitment to serving those in need.”
In Ethiopia, CRS has a long and rich history of providing emergency relief and development assistance to the people of Ethiopia since 1958. At present, CRS/Ethiopia implements multiple projects through different partner organizations. CRS/Ethiopia has a highly diverse portfolio ranging from very large food-supported emergency response to cutting edge development programs. The current CRS/Ethiopia budget stands at $100 million with funding from the U.S. Government, UN agencies, private foundations, individual donors, and CRS private funds.
CRS strictly adheres to its Policy on Protection of Children and Vulnerable Adults among its staff, consultants, volunteers, and affiliates. CRS is an equal opportunity, affirmative action employer: women, minorities and people with disabilities are encouraged to apply.
As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following positions;
Position Title: Technical Advisor I-Protection Mainstreaming & Accountability
Department: Program
Duty Station: CRS Ethiopia/Addis Ababa
Required Number: One
Employment Term: Indefinite period
Reports To: Head of Programs
Application Deadline: July 29, 2019
Job Summary:
You will provide technical lead to the design and setting up of the Feedback and Response Mechanism for the Country Program (CP), in line with CRS' policies (MEAL, Safeguarding) and program quality principles, donor guidelines, and industry best practices. Feedback and Response Mechanism (FRM) is a CRS priority to ensure quality programming and Ethics standards. To put in place the Country Program FRM, your priority task will be to lead a) the design and setting up of the system/structure for the CP (information flows for programmatic and ethics violation feedback, decision-making, coordination of project FRMs, etc and b) the selection and setting up of CP hotline. You will also support projects with their own FRMs to ensure those mechanisms meet CRS standards and that projects’ and CP’ FRMs are synchronized, in collaboration with the Senior Accountability Officer.
Job Responsibilities:
- Consulting stakeholders on adequate feedback channels
- Selecting adequate feedback channels, response channels and FRM data management system/platform
- Developing a CP flowchart for feedbacks received through the CP channels (hotline, …)
- Developing a CP flowchart for feedback related to ethics violations, including all feedback channels (i.e whether it is received by CP channel or project channels)
- Developing a precise Standard of Operation for the CP FRM, ensuring the coordination / compatibility with projects’ FRMs
- Identifying budget and staffing needs and supporting decision-making
- Developing and testing of tools, forms and communication materials
- Developing orientation and training materials and facilitating them
- Leading the coordination and harmonization on Data Management System (platform) within CRS projects/programs
- Leading effectiveness checks/learning events and improvements of the system
- Supporting projects to transition their feedback categories to CRS agency ones
Agency-wide Competencies (for all CRS Positions):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
*Trusting Relationships *Professional Growth *Partnership *Accountability
Typical Background, Experience & Requirements:
Education and Experience
Personal Skills