Documentation officer will be responsible for storage, cataloging and retrieval of documents. They maintain the integrity of working documents and update documentation when revised and when needed.
Detail tasks
Labeling, sorting and categorizing documents of customers for ease of use.
Retrieving documents upon request.
Outlining a long-term storage strategy.
Adhering to regulatory requirements.
Working with colleagues to ensure consistency of documentation practice across the company.
Ensuring documentation integrity.
Controlling access to documents.
Removing documents that are obsolete.
Proofreading documents upon request.
Communicating customers for required documentation and handling walk in customers
Communicating and submitting clients documents to bank when requested
Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review and documentation purpose
customers handling
Schedule meetings and appointments
Perform other duties as requested
Job Requirement
Qualifications:
BA in office administration, Marketing and other related field